SUPRIATNA, U.; NUR, M. I.; SOFIATI, E. Product Recall and Customer Relationship Recovery: Developing an Integrative Framework through a TCCM-Based Systematic Literature Review. Business and Applied Management Journal, [S. l.], v. 4, n. 2, p. 326–342, 2026. DOI: 10.61987/bamj.v4i2.2258. Disponível em: https://serambi.org/index.php/bamj/article/view/2258. Acesso em: 30 aug. 2026.