Mursid MC, Indriani EA, Kurniawan PC, Salvo CC, Aenurofik A, Hamid A. The Mediating Role of Customer Satisfaction in The Relationship Between Service Quality and Complaint Handling Toward Customer Loyalty at Bank After Digital Disruption. bamj [Internet]. 2026 May 30 [cited 2026 Jun. 7];4(1):86-98. Available from: https://serambi.org/index.php/bamj/article/view/2089