Implementing Total Quality Management (TQM) to Enhance the Quality of Islamic Education: A Library Research Study

Authors

  • Qurrotul Aini Universitas Islam Negeri Sultan Aji Muhammad Idris Samarinda
  • Siti Julaiha Universitas Islam Negeri Sultan Aji Muhammad Idris Samarinda

DOI:

https://doi.org/10.61987/jemr.v4i4.1553

Keywords:

Total Quality Management, Islamic Education, Teacher Professionalism , Classroom Management

Abstract

This study aims to analyze the implementation of Total Quality Management (TQM) to enhance the quality of Islamic Education using a library research approach. By reviewing accredited journals, books, proceedings, and relevant documents, TQM is explored as a strategic approach to improving Islamic Education effectiveness through principles of continuous improvement, customer focus (students), process strengthening, and human resource empowerment. The findings indicate that TQM implementation positively impacts the quality of Islamic Education, teacher professionalism, classroom management, and the development of students' religious character. The study also identifies supporting factors such as Leadership commitment, a quality culture, and data-driven evaluation systems. At the same time, challenges include a limited understanding of TQM concepts and the lack of measurable quality standards for Islamic Education. Literature synthesis emphasizes that integrating TQM into Islamic Education has significant potential to comprehensively enhance Islamic education when applied consistently, collaboratively, and contextually. This research is expected to serve as a conceptual reference for educational institutions in developing TQM-based quality strategies for Islamic Education.

References

Abidin, Z. (2022). Implementasi Total Quality Management pada Pendidikan Islam. At Turots: Jurnal Pendidikan Islam, 2, 53–62. https://doi.org/10.38073/adabuna.v2i1.926

Alzoubi, H. M., In’airat, M., & Ahmed, G. (2022). Investigating the impact of total quality management practices and Six Sigma processes to enhance the quality and reduce the cost of quality: the case of Dubai. International Journal of Business Excellence, 27(1), 94–109. https://doi.org/10.1504/IJBEX.2022.123036

Bahia, T. H. A., Abbas, B. A. H., & Idan, A. R. (2023). Total quality management as a philosophy to improve the performance of the academic organization. International Journal of Professional Business Review: Int. J. Prof. Bus. Rev., 8(1), 19. https://doi.org/10.26668/businessreview/2023.v8i1.1157

Deming, E. (2021). Implementasi Total Quality Management (TQM) Perspektif. At Turots: Jurnal Pendidikan Islam, 3(1), 41–49. https://doi.org/10.51468/at-turots.v3i1.60

Febrina, Z., & Sesmiarni, Z. (2024). Implementasi Manajemen Mutu Pendidikan di Sekolah Islam Mira. At Turots: Jurnal Pendidikan Islam, 5(2), 433–452. https://doi.org/10.54150/thawalib.v5i2.483

Gumus, F. N. (2020). Review of One of the Education Policies: Total Quality Management in Schools. African Educational Research Journal, 8(8), 240–250. https://doi.org/10.30918/AERJ.8S2.20.052

Hardiyanti, F., Komariah, S., Nadia, E., & Latifah, A. (2023). Konsep Pembelajaran Pendidikan Agama Islam (PAI) di SD IT Permata Hati Palembang. At Turots: Jurnal Pendidikan Islam, 02(08), 110–122.

Hasnadi. (2021). Total Quality Management: Konsep Peningkatan. At Turots: Jurnal Pendidikan Islam, 6(2). https://doi.org/10.30998/sap.v6i2.9331

Imami, A. S., & Khoiriyah, S. W. (2022). Peningkatan Mutu Sekolah Dasar Melalui Total Quality Management. Jurnal Al-Murabbi, 7(2), 208-220.

Karimah, U., & Tamin, S. (2023). Total quality management (TQM) and basic education: its application to Islamic education in Muhammadiyah elementary schools. Jurnal Pendidikan Agama Islam, 20(2), 215–232. https://doi.org/10.14421/jpai.v20i2.8015

Khomairotusshiyamah, U. (2025). Quality Control in HR Management: Ensuring Accreditation in Higher Education. Journal Evaluasi, 9(1), 142–158. https://doi.org/10.32478/essysg79

Kumala, S. A., & Nadya, N. (2024). Building Public Involvement: Increasing Public Awareness Of The Importance Of Quality Of Education. Jurnal At-Tarbiyat :Jurnal Pendidikan Islam, 7(1), 93–106.

Kurniawan, A. (2020). Apakah Total Quality Management Meningkatkan Mutu Sekolah Menengah Atas Di Kota Cirebon? Al-Tanzim: Jurnal Manajemen Pendidikan Islam, 4(2), 79–90. https://doi.org/10.33650/al-tanzim.v4i2.1234

Kusumawati, E. (2022). Peningkatan Mutu Sekolah Dasar Negeri melalui Implementasi. At Turots: Jurnal Pendidikan Islam, 7(11). https://doi.org/10.35891/amb.v7i2.3009

La’lang, M. A. N., & Abd. (2020). Urgensi Peningkatan Mutu dengan Menggunakan Total Quality Management (TQM) dalam Pendidikan Islam di Era Millenial. At Turots: Jurnal Pendidikan Islam, 2(2), 188–204. https://doi.org/10.36671/andragogi.v2i2.104

Ma, D. I., Mamba, U. L., & Sidayu, H. (2020). Implementasi Total Quality Management dalam Meningkatkan Mutu Pendidikan. At Turots: Jurnal Pendidikan Islam, 2(1), 1–12. https://doi.org/10.35719/jieman.v2i1.15

Muhith, A., Mislikhah, S., Fatmawati, E., & Umam, K. (2022). Total Quality Management and Its Impact on The Effectiveness of the Academic System in Higher Education. Altanzim: Jurnal Manajemen Pendidikan Islam, 6(1), : 254-267. https://doi.org/10.33650/al-tanzim.v6i1.3334

Mujiburrohman. (2025). Analisis Keberhasilan Implementasi Manajemen Mutu ISO 21001: 2018 di Pondok Pesantren Nurul Jadid Berbasis Model PDCA dan Teori Total Quality Management. Insight: Islamic Education and Learning, 1(2).

Najiah, L. (2025). Implementation of Total Quality Management (TQM) as a Continuous Improvement Model in Educational Management: Implementasi Total Quality Management (TQM) Sebagai Model Perbaikan Berkelanjutan Dalam Pengelolaan Pendidikan. JEMINOV (Journal of Education Management and Innovation), 1(2), 14–23.

Othman, B. (2020). The Influence of Total Quality Management on Competitive Advantage towards Bank Organizations: Evidence from Erbil/Iraq. International Journal of Psychosocial Rehabilitation, 24(5), 3427–3439. https://doi.org/10.37200/ijpr/v24i5/pr202053

Putri, D. F., Agus R, A. H., Qushwa, F. G., Setiawan Putri, D. M., Widiasari, F., Zahro, F., & Baharun, H. (2024). Behaviour Management in the Classroom: Improving the Quality of Education through Systematic Optimization of the Learning Environment. FALASIFA : Jurnal Studi Keislaman, 15(1), 35–47. https://doi.org/10.62097/falasifa.v15i1.1787

Rusmayani, M., Yanto, H., & Utanto, Y. (2023). Implementation of Total Quality Management in Madrasah Aliyah Swasta in Grobogan Regency for Education Quality Enhancement. At Turots: Jurnal Pendidikan Islam, 11(3), 346–353.

Saihu, S. (2020). the Urgency of Total Quality Management in Academic Supervision To Improve the Competency of Teachers. Edukasi Islami: Jurnal Pendidikan Islam, 9(02), 297. https://doi.org/10.30868/ei.v9i02.905

Siregar, H. D., Hasibuan, Z. E., Syekh, U. I. N., Hasan, A., & Addary, A. (2024). Pendidikan Agama Islam: Pengertian, Tujuan, Dasar, dan Fungsi Siswa dengan Berbagai Karakteristiknya, Tujuan, Materi, Alat Ukur Keberhasilan, Termasuk Jenis. At Turots: Jurnal Pendidikan Islam, 2(5). https://doi.org/10.59841/intellektika.v2i5.1520

Sonia, N. R. (2021). Total Quality Management dalam Lembaga Perguruan Tinggi. Journal of Islamic Education Management, 2(1), 125–139. https://doi.org/10.21154/sajiem.v2i1.47

Sulaiman, M., Susanti, S. S., Aini, N., & Wahyudi, F. S. (2024). Analysis of Islamic Education (PAI) Problems and Solutions in Facing the Development of the 21st Century. At Turots: Jurnal Pendidikan Islam, 7(April), 4256–4267. https://doi.org/10.54371/jiip.v7i4.3998

Udhma, L., & Minarti, S. (2025). Integrating Total Quality Management with Islamic Values in Modern Islamic Education. Managere: Indonesian Journal of Educational Management, 7(1), 102–114. https://doi.org/10.52627/managere.v7i1.784

Yuliyati, E. (2020). Pengembangan Sumber Daya Manusia Berbasis Total Quality Management Di Smk Muhammadiyah Prambanan. Al-Tanzim: Jurnal Manajemen Pendidikan Islam, 4(1), 24–35. https://doi.org/10.33650/al-tanzim.v4i1.967

Downloads

Published

2025-12-05

How to Cite

Aini, Q., & Julaiha , S. (2025). Implementing Total Quality Management (TQM) to Enhance the Quality of Islamic Education: A Library Research Study. Journal of Educational Management Research, 4(4), 1506–1516. https://doi.org/10.61987/jemr.v4i4.1553

Issue

Section

Articles