FIRDAUS, H. Y.; ANDRAIKO, H.; ISRADI, M.; SUDRAJAT, K. M. Enhancing Transjakarta Bus Service Quality: An Educational Perspective on Urban Development and Traffic Mitigation Using QFD Method. Journal of Educational Management Research , [S. l.], v. 4, n. 2, p. 627–640, 2025. DOI: 10.61987/jemr.v4i2.1016. Disponível em: https://serambi.org/index.php/jemr/article/view/1016. Acesso em: 24 jun. 2026.