Tobing, T., E. Listiana, Giriati, B. Barkah, and A. Fitriana. “The Effect of User Perception and User Experience on Customer Loyalty in Digital Mobility Platforms: Implications for Management Education (A Study of Gojek Indonesia)”. Journal of Educational Management Research, vol. 5, no. 2, Jan. 2026, pp. 1365-81, doi:10.61987/jemr.v5i2.1888.