Surakhman, Robby, Ronald Suryaputra, and Widi Dewi Ruspitasari. “When Satisfaction Is Not Enough: The Mediating Role of Trust in Customer Loyalty Within B2B Logistics Services”. Journal of Educational Management Research 5, no. 2 (February 4, 2026): 1555–1564. Accessed June 12, 2026. https://serambi.org/index.php/jemr/article/view/1884.