Improving the Quality of Islamic Education through the Implementation of Integrated Quality Management

Reyhana Nur Azizah; Sofia Nisa Ulyantika; Melyna Wijaya Putri; Idham Kholid; Yuniar

doi:10.61987/jemr.v4i6.1554

Authors

Reyhana Nur Azizah Universitas Islam Negeri Raden Intan Lampung
Sofia Nisa Ulyantika Universitas Islam Negeri Raden Intan Lampung
Melyna Wijaya Putri Universitas Islam Negeri Raden Intan Lampung
Idham Kholid Universitas Islam Negeri Raden Intan Lampung
Yuniar Universitas Islam Negeri Raden Intan Lampung

DOI:

https://doi.org/10.61987/jemr.v4i6.1554

Keywords:

Integrated Quality Management, Islamic Education, Islamic Values

Abstract

The implementation of Total Quality Management (TQM) in Islamic education has become a crucial issue for improving service quality, learning, and institutional governance amid the challenges of globalization and the digital era. This study aims to explore the implementation of TQM in Islamic educational institutions and identify the barriers and their contribution to improving educational quality. The research method is a descriptive, qualitative approach, using in-depth interviews, participant observation, and document analysis across several Islamic schools and madrasas that have implemented TQM. The results show that although TQM has excellent potential to improve educational quality, its implementation is still hampered by a hierarchical organizational culture, a mismatch between modern managerial principles and Islamic educational culture, and limited infrastructure and human resources. This study concludes that to increase the effectiveness of TQM in Islamic education, there needs to be a more contextual and adaptive adjustment to the management model, as well as the strengthening of the integration of Islamic values across all managerial aspects. The contribution of this research is the development of a TQM model grounded more in Islamic moral and spiritual values.

References

Abdurrahman, A. (2025). Data-Based Education Service Quality Improvement Management in the Digital Era. Qalamuna: Jurnal Pendidikan, Sosial, dan Agama, 17(1), 207-218. https://doi.org/10.37680/qalamuna.v17i1.6863

Akula, D. K., Mohammed, Y. S., Syed, A., Haque, G. M. M., & Arafat, Y. (2025). The Role of Information Systems in Enhancing Strategic Decision Making: A Review and Future Directions. Emerging Frontiers Library for The American Journal of Management and Economics Innovations, 7(8), 80-105. https://doi.org/10.37547/tajmei/Volume07Issue08-07

Amelia, U. (2023). Tantangan Pembelajaran Era Society 5.0 Dalam Perspektif Manajemen Pendidikan. Al-Marsus: Jurnal Manajemen Pendidikan Islam, 1(1), 68-82. https://doi.org/10.30983/al-marsus.v1i1.6415

Amet, A. (2023). Transformation of Islamic Educational Institutions in Realizing Quality Human Resources in the Global Era. Enrichment: Journal of Management, 12(6), 4919-4926.

Brohi, K. B., Memon, S., & Shaikh, K. H. (2023). Navigating Barriers to Successful Implementation of Digital Record Management System: A Case Study of Pakistani Public Sector Universities. Journal of Entrepreneurship, Management, and Innovation, 5(3), 414-429. https://doi.org/10.52633/jemi.v5i3.346

Cardinali, S., Pagano, A., Carloni, E., Giovannetti, M., & Governatori, L. (2023). Digitalization Processes in Small Professional Service Firms: Drivers, Barriers and Emerging Organisational Tensions. Journal of Service Theory and Practice, 33(2), 237-256. https://doi.org/10.1108/JSTP-06-2022-0132

Farid, M., Nugraha, M. S., Nurachadijat, K., & Rosadi, A. (2025). Pendekatan Manajemen Dalam Perencanaan Tenaga Pendidik Pada Lembaga Pendidikan Islam: Management Approach in Educational Staff Planning at Islamic Educational Institutions. Kharismatik: Jurnal Ilmu Pendidikan, 3(1), 28-42. https://doi.org/10.70757/kharismatik.v3i1.50

Fasinro, K. S., Akinkuotu, F. A., & Aina, J. O. (2024). Curriculum Implementation: Challenges and the Prospect of Education Resource Centres to Aid Effective Implementation. African Educational Research Journal, 12(1), 1-5. https://doi.org/10.30918/AERJ.121.23.102

Gano, A. A., Abdullahi, N., Adam, Z. L., & Setyawan, C. E. (2024). Integrating Islamic Principles into Human Resource Management: Advancing Organizational Success Through Islamic Education and Ethical Practices. Tadibia Islamika, 4(2), 62-74. https://doi.org/10.28918/tadibia.v4i2.9125

Hajar, A. (2024). Navigating Globalization: Reforming Islamic Education for the 21st Century. Sinergi International Journal of Islamic Studies, 2(1), 53-65. https://doi.org/10.61194/ijis.v2i1.599

Haq, M. Z. D., Syakirah, R. D., Rahman, D. S., & Affandi, N. (2025). Strategi Pengelolaan Mutu Terpadu (Total Quality Management) Dalam Sistem Pendidikan Islam Modern. Al Iman: Jurnal Keislaman dan Kemasyarakatan, 9(1), 219-242.

Husna, F. (2025). TQM-Based Web Application for Optimizing Academic Placement Assessments. International Journal of Multidisciplinary Research, 1(2), 296-307.

Husnullail, M., & Jailani, M. S. (2024). Teknik Pemeriksaan Keabsahan Data Dalam Riset Ilmiah. Jurnal Genta Mulia, 15(2), 70-78.

Idris, M., Mamonto, M. F., Mokodenseho, S., & Mohammad, W. (2023). The Role of Islamic Education in the Formation of the Nation's Character. West Science Islamic Studies, 1(01), 27-33. https://doi.org/10.58812/wsiss.v1i01.283

Kurniawan, H., Arifin, S., & Mulyono, M. (2024). Implementation of Total Quality Management (TQM): Optimizing School Branding Strategy in Urban Islamic Schools. AL-ISHLAH: Jurnal Pendidikan, 16(4), 5127-5139. https://doi.org/10.35445/alishlah.v16i4.6182

Moslimany, R., Otaibi, A., & Shaikh, F. (2024). Designing a Holistic Curriculum: Challenges and Opportunities in Islamic Education. Journal on Islamic Studies, 1(1), 52-73. https://doi.org/10.35335/beztg009

Nasir, M., & Sunardi, S. (2025). Reorientasi Pendidikan Islam Dalam Era Digital: Telaah Teoritis Dan Studi Literatur. Al-Rabwah, 19(1), 56-64. https://doi.org/10.55799/jalr.v19i1.688

Norman, E., Marliani, L., Paramansyah, A., & Aizat, F. (2025). Implementing Sharia-Based Total Quality Management in Islamic Educational Institutions Impact on Organizational Performance. Eduprof: Islamic Education Journal, 6(2), 116-134. https://doi.org/10.47453/eduprof.v6i2.299

Ochieng, E. (2025). Investigating the Appropriateness of Total Quality Management (TQM) Practices Within Remote Work Contexts-An Exploratory Study on Evolving Work Paradigms in Uganda. Journal of Management and Training for Industries, 12(1), 59-81. https://doi.org/10.12792/JMTI.12.1.59

Santaka, A. A. G. Y. (2025, October). Management Thought from a Japanese Perspective SLR Study of Contribution. In Proceedings of the International Conference of Islamic Economics and Business (ICONIES) (Vol. 11, No. 1, pp. 1415-1422).

Siregar, F. A., & Prasetyo, M. A. M. (2023). The Innovation of Pesantren Development in Aceh Province Through the Effectiveness of Organizational Culture. Jurnal Kependidikan: Jurnal Hasil Penelitian dan Kajian Kepustakaan di Bidang Pendidikan, Pengajaran, dan Pembelajaran, 9(1), 174-187. https://doi.org/10.33394/jk.v9i1.5735

Sodikin, M., Anto, P., & Anwar, K. (2024). Enhancing Education Quality in Islamic Institutions Through Management Approaches. Evaluasi: Jurnal Manajemen Pendidikan Islam, 8(1), 70-81. https://doi.org/10.32478/cwxxya26

Suriyati, S., Rama, B., Siraj, A., & Syamsudduha, S. (2023). Implementation of Integrated Quality Management Islamic Education in Madrasah Aliyah. Tafkir: Interdisciplinary Journal of Islamic Education, 4(1), 95-112. https://doi.org/10.31538/tijie.v4i1.355

Umami, I. O. N., & Yasin, M. (2024). Integrating Islamic Ethical Values into Human Resource Development: Enhancing Educational Quality in Indonesian Islamic Schools. Dirosatuna: Journal of Islamic Studies, 7(2), 99-110. https://doi.org/10.31538/dirosatuna.v7i2.7683

Usmar, U., Sismiati, S., Sulaiman, S., & Lanori, T. (2025). Strengthening Digital Literacy, Financial Management, and Special Skills to Face Human Resources Management Market Competition. Jurnal Aplikasi Bisnis dan Manajemen, 11(2), 715-715. https://doi.org/10.17358/jabm.11.2.715