Work–Study Conflict and Academic Burnout among Gig-Economy Students: Evidence from Online Motorcycle Taxi Drivers

Authors

  • Yovhi Maulana Putra Universitas Negeri Surabaya
  • Onny Fransinata Anggara Universitas Negeri Surabaya

DOI:

https://doi.org/10.61987/jemr.v5i2.1844

Keywords:

work–study conflict, academic burnout, working students

Abstract

This study aims to investigate the relationship between work–study conflict and academic burnout among university students working as online motorcycle taxi drivers. The increasing participation of students in the gig economy presents new challenges in balancing academic responsibilities and work demands. Persistent role pressure arising from simultaneous academic and occupational obligations may lead to psychological strain and academic exhaustion. A quantitative correlational design was employed involving 117 working students selected through purposive sampling. Data were collected using a work–study conflict scale adapted from Markel and Frone and the Maslach Burnout Inventory–Student Survey (MBI-SS). Descriptive analysis indicated moderate levels of work–study conflict and academic burnout among respondents. Assumption testing confirmed data normality, allowing the use of parametric analysis. Pearson’s correlation analysis revealed a significant positive relationship between work–study conflict and academic burnout (r = 0.565; p < 0.001). This finding suggests that greater conflict between work and academic roles is associated with increased academic exhaustion, reduced learning engagement, and lower perceived academic competence. The results emphasise the importance of role management in supporting students’ academic well-being. This study provides empirical evidence from gig-economy student workers and recommends developing flexible academic policies and institutional support systems to reduce academic burnout.

References

Al Hadziq, M. N. (2024). Kontribusi work–study conflict terhadap academic engagement yang dimediasi oleh self-efficacy pada mahasiswa magister UIN Maulana Malik Ibrahim Malang yang bekerja (Tesis magister). Universitas Islam Negeri Maulana Malik Ibrahim Malang.

Andini, M. A., Rini, A. P., & Pratitis, N. (2024). Academic burnout pada mahasiswa pekerja: Peranan efikasi diri dan dukungan sosial. Jurnal Untag SBY. https://doi.org/10.30996/jiwa.v2i1.10405

Arifah, Z. (2023). Study vs. work: Examining conflict and burnout among students at UIN Sayyid Ali Rahmatullah Tulungagung. https://doi.org/10.29103/jpt.v6i2.13128

Bahari, A. P., & Salim, A. (2025). Pengaruh academic burnout terhadap mekanisme coping pada mahasiswa akhir di Yogyakarta. Reslaj: Religion Education Social Laa Roiba Journal. https://doi.org/10.47467/reslaj.v7i1.5967

Carr, J. C., Marshall, D. R., Michaelis, T. L., Pollack, J. M., & Sheats, L. (2023). The Role of Work-to-Venture Role Conflict on Hybrid Entrepreneurs’ Transition Into Entrepreneurship. Journal of Small Business Management, 61(5), 2302–2325. https://doi.org/10.1080/00472778.2022.2082455

Creed, P. A., Hood, M., Bialocerkowski, A., Machin, M. A., Brough, P., Kim, S., Winterbotham, S., Eastgate, L., & Bentea, C. C. (2023). Students managing work and study role boundaries: A person-centred approach. Frontiers in Psychology. https://doi.org/10.3389/fpsyg.2023.1116031

Creed, P. A., Hood, M., Brough, P., Bialocerkowski, A., Machin, M. A., Winterbotham, S., & Eastgate, L. (2022). Student Work–Study Boundary Flexibility and Relationships With Burnout and Study Engagement. Journal of Education and Work, 35(3), 256–271. https://doi.org/10.1080/13639080.2022.2048250

Draghici, G. L., & Cazan, A.-M. (2022). Burnout and maladjustment among employed students. Frontiers in Psychology. https://doi.org/10.3389/fpsyg.2022.825588

Fauziyah, R. I. P. H. (2024). The Ambiguity of Employment Relationship in Indonesia’s Gig Economy: A Study of Online Motorcycle Taxi Drivers. Jurnal Ketenagakerjaan, 19(3). https://doi.org/10.47198/jnaker.v19i3.416

Ginting, R. O. B., & Ratnaningsih, I. Z. (2021). Hubungan antara work–study conflict dengan student engagement pada mahasiswa pekerja full-time. Jurnal EMPATI, 10(2), 78–85. https://doi.org/10.14710/empati.2021.30996

Hardani, Auliya, N. H., Andriani, H., Fardani, R. A., U., J., U., E. F., S., D. J., & Istiqomah, R. R. (2020). Metode penelitian kualitatif & kuantitatif. CV Pustaka Ilmu.

Karnia, R. R., Riza, W. L., & Tyas, D. M. (2025). Work–study conflict dan coping strategy sebagai prediktor academic burnout pada mahasiswa bekerja. Jurnal Penelitian Pendidikan, Psikologi dan Kesehatan (J-P3K), 6(2), 559–572. https://doi.org/10.51849/j-p3k.v6i2.710

Kinman, G. (2024). Work-Life Balance and Wellbeing in Academic Employees. In Research Handbook of Academic Mental Health (pp. 276–289). Edward Elgar Publishing. https://doi.org/10.4337/9781803925080.00024

Klinkenberg, E. F., Versteeg, M., & Kappe, R. F. (2024). Engagement and Emotional Exhaustion Among Higher Education Students: A Mixed-Methods Study of Four Student Profiles. Studies in Higher Education, 49(11), 1837–1851. https://doi.org/10.1080/03075079.2023.2281533

Kurniawan, P., et al. (2025). Work–study conflict against burnout: The moderation role of social support from friends. Digital International Journal of Management Science. https://doi.org/10.31933/dijms.v3i2.1033

Markel, K. S., & Frone, M. R. (1998). Job characteristics, work–school conflict, and school outcomes among adolescents. Journal of Applied Psychology.

Najwa, N., Aprilia, E. D., Riamanda, I., & Mawar Puri, M. (2023). The relationship between resilience and work–study conflict in working students. Indonesian Journal of Islamic Psychology. https://doi.org/10.18326/ijip.v5i2.176

Orpina, & Prahara. (2019). Self-efficacy and academic burnout for working students. https://doi.org/10.30653/001.201932.93

Ramos-Vera, C., Basauri-Delgado, M., Calizaya-Milla, Y. E., & Saintila, J. (2025). Exploring the Mediation of Stress and Emotional Exhaustion on Academic Ineffectiveness and Cynicism Among University Students. Psychiatry Investigation, 22(4), 365. https://doi.org/10.30773/pi.2024.0111

Reyes-de-Cózar, S., Merino-Cajaraville, A., & Salguero-Pazos, M. R. (2023). Avoiding Academic Burnout: Academic Factors That Enhance University Student Engagement. Behavioral Sciences, 13(12), 989. https://doi.org/10.3390/bs13120989

Rokhim, M., Ruja, I. N., & Kurniawan, B. (2020). Pengelolaan waktu mahasiswa yang menjadi driver Grabbike di Kota Malang. https://doi.org/10.31537/sandhyakala.v1i2.341

Rosmawati, R., & Merida, S. C. (2025). Academic burnout pada mahasiswa Fakultas Ekonomi dan Bisnis Universitas Esa Unggul. Jurnal Pendidikan Tambusai.

Samaratunga, M., & Kamardeen, I. (2025). Modelling Work–Study Conflict Effects on Built Environment Students’ Well-Being, Health, and Academic Performance. Buildings, 15(3), 406. https://doi.org/10.3390/buildings15030406

Schaufeli, W. B., Martínez, I. M., Pinto, A. M., Salanova, M., & Bakker, A. B. (2002). Burnout and engagement in university students. Journal of Cross-Cultural Psychology, 33(5), 464–481. https://doi.org/10.1177/0022022102033005003

Sihotang, H. (2023). Metode penelitian kuantitatif. Uki Press.

Söderholm, F., Viljaranta, J., Hirvonen, R., Tuominen, H., Lappalainen, K., & Holopainen, L. (2025). The Development of Exhaustion, Cynicism, and Inadequacy in General Upper Secondary Education: Perceived and Received Support, Student Engagement, and Gender as Predictors. Scandinavian Journal of Educational Research, 69(6), 1271–1287. https://doi.org/10.1080/00313831.2024.2419066

Springer, A., Oleksa-Marewska, K., Basińska-Zych, A., Werner, I., & Białowąs, S. (2023). Occupational Burnout and Chronic Fatigue in the Work of Academic Teachers: Moderating Role of Selected Health Behaviours. PLOS ONE, 18(1), e0280080. https://doi.org/10.1371/journal.pone.0280080

Theerakosonphong, K. (2022). Reconsidering Social Protection for Motorcycle Taxi Drivers: Understanding Precarity in Formalized Informality. Asian Review.

Tosun, B., & Çetin, F. (2025). Mitigating Student Cynicism for Sustainable Academic Performance: University Identification and Academic Self-Efficacy. Sustainability, 17(10), 4263. https://doi.org/10.3390/su17104263

Wood, A. J., & Hjorth, I. (2018). Good gig, bad gig: Autonomy and algorithmic control in the global gig economy. Work, Employment and Society. https://doi.org/10.1177/0950017018785616

Downloads

Published

2026-01-22

How to Cite

Putra, Y. M., & Anggara, O. F. (2026). Work–Study Conflict and Academic Burnout among Gig-Economy Students: Evidence from Online Motorcycle Taxi Drivers. Journal of Educational Management Research, 5(2), 1206–1219. https://doi.org/10.61987/jemr.v5i2.1844

Issue

Section

Articles