The Effect of E-Procurement Implementation on The Quality of Selection of Goods and Services Providers Through the Tender Method at The Procurement Service Office
DOI:
https://doi.org/10.61987/bamj.v4i1.2086Keywords:
E-Procurement, Provider Selection Quality, Tender MethodAbstract
This study aims to analyze the effect of e-procurement implementation on the quality of selection of goods and services providers through the tender method at the Procurement Services Office at the University. This research is motivated by the increasing demand for transparency, efficiency, and accountability in public procurement, particularly within higher education institutions. This research uses a quantitative approach, with data collected through questionnaires distributed to providers directly involved in the tender process. Data analysis was conducted using statistical techniques to examine the relationship between e-procurement implementation and the quality of provider selection, measured through indicators of transparency, fairness, efficiency, and compliance with procurement regulations. The results indicate that e-procurement implementation has a positive and significant effect on the quality of provider selection through the tender method. These findings demonstrate that e-procurement enhances transparency, minimizes procedural deviations, and improves the quality of decision-making in provider selection. This study provides empirical contributions to the field of public sector procurement, particularly in the context of higher education institutions.
References
Abbas, A., Ekowati, D., Suhariadi, F., & Anwar, A. (2024). Human Capital Creation: A Collective Psychological, Social, Organizational and Religious Perspective. Journal of Religion and Health, 63(3), 2168–2200. https://doi.org/10.1007/s10943-022-01665-8
Adamopoulos, I. P., & Syrou, N. F. (2022). Associations and Correlations of Job Stress, Job Satisfaction and Burn out in Public Health Sector. European Journal of Environment and Public Health, 6(2), em0113. https://doi.org/10.21601/ejeph/12166
Afolabi, A., Ibem, E., Aduwo, E., & Tunji-Olayeni, P. (2022). Digitizing The Grey Areas in The Nigerian Public Procurement System Using E-Procurement Technologies. International Journal of Construction Management, 22(12), 2215–2224. https://doi.org/10.1080/15623599.2020.1774836
Ahmad, S., Islam, T., Sadiq, M., & Kaleem, A. (2021). Promoting Green Behavior Through Ethical Leadership: A Model of Green Human Resource Management and Environmental Knowledge. Leadership and Organization Development Journal, 42(4), 531–547. https://doi.org/10.1108/LODJ-01-2020-0024
Allgood, M., & Musgrave, P. (2024). Leveraging ChatGPT in Public Sector Human Resource Management Education. Journal of Public Affairs Education, 30(3), 494–510. https://doi.org/10.1080/15236803.2024.2370455
Althabatah, A., Yaqot, M., Menezes, B., & Kerbache, L. (2023). Transformative Procurement Trends: Integrating Industry 4.0 Technologies for Enhanced Procurement Processes. Logistics, 7(3), 63. https://doi.org/10.3390/logistics7030063
Ayibam, J. N. (2025). Artificial Intelligence in Public Procurement: Legal Frameworks, Ethical Challenges, and Policy Solutions for Transparent and Efficient Governance. Alkebulan: A Journal of West and East African Studies, Vol. 5((Issue 2),), 54–69.
Azam, M., & Bouckaert, G. (2025). Performance-based Budgeting Reform and Evolution of Performance Information Quality: Empirical Analysis of Indonesia. Journal of Public Budgeting, Accounting and Financial Management, 37(1), 25–47. https://doi.org/10.1108/JPBAFM-12-2023-0223
Barfi, K. A., & Opoku, F. K. (2023). Technology Integration in the Teaching of Human Resource Management By Practicing Lecturers. Journal of Educators Online, 20(1). https://doi.org/10.9743/JEO.2023.20.1.4
Celestin, M., & Sujatha, S. (2024). Digital Procurement Transformation in Eac: Opportunities and Challenges. Indo American Journal of Multidisciplinary Research and Review (IAJMRR) International Peer Reviewed-Refereed Research Journal, 8(2), 2581–6292. https://zenodo.org/records/13887111
Chen, Y., Bretschneider, S., Stritch, J. M., Darnall, N., & Hsueh, L. (2022). E-Procurement System Adoption in Local Governments: The Role of Procurement Complexity and Organizational Structure. Public Management Review, 24(6), 903–925. https://doi.org/10.1080/14719037.2021.1874497
Dzulkifli, N., Sarbini, N. N., Ibrahim, I. S., Abidin, N. I., Yahaya, F. M., & Nik Azizan, N. Z. (2021). Review on Maintenance Issues toward Building Maintenance Management Best Practices. Journal of Building Engineering, 44, 102985. https://doi.org/10.1016/j.jobe.2021.102985
Gunasekara, H. G., Sridarran, P., & Rajaratnam, D. (2022). Effective Use of Blockchain Technology for Facilities Management Procurement Process. Journal of Facilities Management, 20(3), 452–468. https://doi.org/10.1108/JFM-10-2020-0077
Hasbi, M., Murtir Jeddawi, Dahyar Daraba, Mansyur Achmad, & Andi Fitri Rahmadany. (2024). Collaborative Governance in the Formulation of Local Revenue and Expenditure Budget in Takalar District, South Sulawesi Province. Journal of Economics, Finance and Accounting Studies, 6(3), 132–152. https://doi.org/10.32996/jefas.2024.6.3.11
Hirose, M., & Creswell, J. W. (2023). Applying Core Quality Criteria of Mixed Methods Research to an Empirical Study. Journal of Mixed Methods Research, 17(1), 12–28. https://doi.org/10.1177/15586898221086346
Huda, M. Q., Hidayah, N. A., Khudzaeve, E., & Zakaria, N. A. (2023). Adoption and Implementation of Self-Development Information Technology Applications: an Empirical Study of State Islamic Higher Education Institutions in Indonesia. Journal of Applied Engineering and Technological Science, 4(2), 940–954. https://doi.org/10.37385/jaets.v4i2.1873
Islam, M. A., Hack-Polay, D., Haque, A., Rahman, M., & Hossain, M. S. (2022). Moderating Role of Psychological Empowerment on The Relationship Between Green HRM Practices and Millennial Employee Retention in The Hotel Industry of Bangladesh. Business Strategy and Development, 5(1), 17–29. https://doi.org/10.1002/bsd2.180
Mondejar, H. C. U., & Asio, J. M. R. (2022). Human Resource Management Practices and Job Satisfaction: Basis for Development of a Teacher Retention Framework. International Journal of Multidisciplinary: Applied Business and Education Research, 3(9), 1630–1641. https://doi.org/10.11594/ijmaber.03.09.04
Munir, A. S., & Ulfatin, N. (2023). Student Management Strategies for Enhancing the Quality of Learning. International Journal of Educational Research & Social Sciences, 4(6), 989–993. https://doi.org/10.51601/ijersc.v4i6.742
Okolie, U. C., Omole, O. G., & Yakubu, A. (2021). Leadership and Effective Human Resource Management in Organization. RUDN Journal of Public Administration, 8(3), 277–296. https://doi.org/10.22363/2312-8313-2021-8-3-277-296
Patel, K. (2024). Ethical Reflections On Data-Centric AI: Balancing Benefits And Risks. SSRN Electronic Journal, 2(1), 1–17. https://doi.org/10.2139/ssrn.4993089
Putri, D. F., Safitri, S. D., & Zawawi, A. A. (2025). Balancing Educational Finance through Power Equalizing Models. Education and Sociedad Journal, 2(2), 88–97. https://doi.org/10.61987/edsojou.v2i2.710
Raghul, S., Jeyakumar, G., Anbuudayasankar, S. P., & Lee, T. R. (2024). E-Procurement Optimization in Supply Chain: A Dynamic Approach Using Evolutionary Algorithms. Expert Systems with Applications, 255, 124823. https://doi.org/10.1016/j.eswa.2024.124823
Rana, M. Q., Lee, A., Rodrigues Bezerra, J. F., & Villas Boas, G. H. (2025). Evaluating the Agreement Index of the Barriers Faced by Women During the Transition from Higher Education to Empowerment in Brazil: A Sustainable Development Perspective. Administrative Sciences, 15(3), 82. https://doi.org/10.3390/admsci15030082
Sanusi, A., Bayeroju, O., & Nwokediegwu, Z. (2023). Gyanshauryam, International Scientific Refereed Research Journal Conceptual Model for Sustainable Procurement and Governance Structures in the Built Environment. Gyanshauryam, International Scientific Refereed Research Journal, 6(4), 448–466.
Tahir, J., Atkinson, M., Tian, Z., Kassem, M., Ahmad, R., & Martinez, P. (2024). A Critical Analysis of Public Private Partnership Model in Energy from Waste Projects. Sustainable Futures, 8(October 2023), 100240. https://doi.org/10.1016/j.sftr.2024.100240
Theoharakis, V., Voliotis, S., & Pollack, J. M. (2021). Going Down the Slippery Slope of Legitimacy Lies in Early-Stage Ventures: The Role of Moral Disengagement. Journal of Business Ethics, 172(4), 673–690. https://doi.org/10.1007/s10551-020-04508-2
Tuytens, M., Vekeman, E., & Devos, G. (2023). Strategic Human Resource Management in Primary and Secondary Schools. An Explorative Study in Flanders (Belgium). Educational Management Administration and Leadership, 51(3), 711–732. https://doi.org/10.1177/1741143221998706
Uren, V., & Edwards, J. S. (2023). Technology Readiness and the Organizational Journey towards AI Adoption: An Empirical Study. International Journal of Information Management, 68, 102588. https://doi.org/10.1016/j.ijinfomgt.2022.102588
Younas, A., Fàbregues, S., & Creswell, J. W. (2023). Generating Metainferences in Mixed Methods Research: A Worked Example in Convergent Mixed Methods Designs. Methodological Innovations, 16(3), 276–291. https://doi.org/10.1177/20597991231188121
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Dani Rudiana, Herwan Abdul Muhyi, Iwan Sukoco

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.






