Spiritual Leadership and Pedagogical Competence: Enhancing the Quality of Student Services in an Islamic Boarding School

Authors

  • Asep Sopian Universitas Pendidikan Indonesia, Indonesia
  • Diding Nurdin Universitas Pendidikan Indonesia, Indonesia
  • Nani Hartini Universitas Pendidikan Indonesia, Indonesia

DOI:

https://doi.org/10.61987/educazione.v3i2.2312

Keywords:

Spiritual Leadership, Pedagogical Competence, Quality of Student Services, Islamic Boarding School

Abstract

The quality of student services in Islamic boarding schools depends on two forces working together: the principal's spiritual leadership and teachers' pedagogical competence. How the first actually strengthens the second in daily practice remains underexplored. This study examines that relationship at SMP Daarut Tauhiid Boarding School Putra in Bandung. The research employed a qualitative approach with a single case study design. Data came from in-depth interviews with four key informants: the principal and the vice principals for curriculum, student affairs, and dormitory coaching. Participant observation and document analysis complemented these interviews. The data were analysed through an interactive thematic model, and trustworthiness was established through source and method triangulation and member checking. Four themes emerged. First, spiritual leadership manifests through exemplary conduct (uswah hasanah), value-based vision communication, and divine accountability (mas'uliyyah ilahiyyah) as its motivational foundation. Second, pedagogical competence is strengthened through coaching-based supervision, weekly teacher upgrading, and a digital monitoring system. Third, these elements jointly produce holistic improvements in student service quality across the academic, character, and spiritual dimensions. Fourth, the process is shaped by identifiable supporting and inhibiting factors. The study shows that transcendent accountability and data-driven instructional management can reinforce rather than undermine one another. Spiritual leadership thus becomes a catalyst for transformative education and learning, in which strengthening pedagogical competence drives the moral, spiritual, and academic growth of teachers and students alike.

References

Ahmad, M., & Wilkins, S. (2025). Purposive Sampling in Qualitative Research: A Framework for the Entire Journey. Quality and Quantity, 59(2), 1461–1479. https://doi.org/10.1007/s11135-024-02022-5

Al Qur’an, M. N. (2025). Conducting Case Study Research in International Entrepreneurship: A Protocol for Qualitative Case Study. International Journal of Qualitative Methods, 24. https://doi.org/10.1177/16094069251394934

Alharbi, J. H., Alharbi, F. A. M., Alharbi, S. L. K., Al Harbi, A. R. M. N., Albalaji, S. G. S., & Alrashidi, S. S. A. (2022). Healthcare Leadership and Management: Examining the Role of Effective Leadership and Management Practices in Ensuring Efficient and Effective Healthcare Administration. Journal of Seybold Report, 9(4). https://doi.org/10.53555/sfs.v9i4.2503

Asipi, L. S., Rosalina, U., & Nopiyadi, D. (2022). The Analysis of Reading Habits Using Miles and Huberman Interactive Model to Empower Students’ Literacy at IPB Cirebon. International Journal of Education and Humanities, 2(3), 117–125. https://doi.org/10.58557/ijeh.v2i3.98

Billett, S. (2025). Learning Through Work: Practices, Purposes and Outcomes. Learning Through Work: Practices, Purposes and Outcomes, 1–191. https://doi.org/10.4324/9781003519416

Budiyanti, N., & Parhan, M. (2024). Evaluating the Ulul Ilmi Model: Enhancing Spiritual and Moral Character Through Holistic Islamic Pedagogy in Higher Education. Jurnal Pendidikan Islam, 13(1), 55–68. https://doi.org/10.14421/jpi.2024.131.55-68

Chen, Z. (2022). Evaluation Analysis and Key Index System Construction of Urban Public Management Service Quality Based on Grey Judgment Method. Journal of Sensors, 2022(1), 1–13. https://doi.org/10.1155/2022/2453324

Fitriningrum, A., Cindyawan, F., & Pulungan, A. H. (2025). Entrepreneurial Orientation, Affective Commitment, and Transformational Leadership’s Impacts on SMEs’ Innovation Performance. Business Ethics and Leadership, 9(2), 145–159. https://doi.org/10.61093/bel.9(2).145-159.2025

Fry, L. W., & Vu, M. C. (2024). Leading Without a Self: Implications of Buddhist Practices for Pseudo-Spiritual Leadership. Journal of Business Ethics, 190(1), 41–57. https://doi.org/10.1007/s10551-023-05416-x

Ghozali, S., & Hilal, M. (2024). The Correlation Between Pesantren Culture and Character Formation of Islamic Student. EDUTEC: Journal of Education and Technology, 8(2), 301–314. https://doi.org/10.29062/edu.v8i2.1092

Halliwell, P., Mitchell, R., & Boyle, B. (2022). Interrelations Between Enhanced Emotional Intelligence, Leadership Self-Efficacy and Task-Oriented Leadership Behaviour – A Leadership Coaching Study. Leadership and Organization Development Journal, 43(1), 39–56. https://doi.org/10.1108/LODJ-01-2021-0036

Hamdanah. (2024). Quality Assurance in Islamic Educational Institutions: Integrating Religious Values with Global Accreditation Frameworks. At Turots: Jurnal Pendidikan Islam, 6(2), 1051–1063. https://doi.org/10.51468/jpi.v6i2.1278

Jasti, N. V. K., Venkateswaran, V., Kota, S., & Sangwan, K. S. (2022). A Literature Review on Total Quality Management (Models, Frameworks, and Tools and Techniques) in Higher Education. TQM Journal, 34(5), 1298–1319. https://doi.org/10.1108/TQM-04-2021-0113

Kniffin, L. E., & Priest, K. (2022). Qualitative Inquiry in Leadership Development: An Overview for Practitioner-Scholars. New Directions for Student Leadership, 2022(175), 93–103. https://doi.org/10.1002/yd.20523

Mu’alina, N., Khaudli, M. I., & Aimah, S. (2024). Supervision of Education and Implementation of Santri Character Formation in Pesantren. EDUTEC: Journal of Education and Technology, 8(1). https://doi.org/10.29062/edu.v8i1.916

Naeem, M., & Thomas, L. (2025). Case Study Research and Artificial Intelligence: A Step-by-Step Process to Using ChatGPT in the Development of Case Studies in Qualitative Research. International Journal of Qualitative Methods, 24. https://doi.org/10.1177/16094069251371478

Nandankar, S., Sachan, A., Mukherjee, A., & Adhikari, A. (2023). Electronic Service Quality (e-SQ) Measurement: A Cross-Functional Review. International Journal of Quality and Reliability Management, 40(1), 148–168. https://doi.org/10.1108/IJQRM-05-2021-0153

Nistoreanu, P., & Aluculesei, A. C. (2021). Can Spa Tourism Enhance Water Resources and Turn Them into a National Brand? A Theoretical Review About the Romanian Case. Information (Switzerland), 12(7), 270. https://doi.org/10.3390/info12070270

Nursanty, E., & Wulandari, A. (2023). Unveiling the Authenticity of Islamic Values: The Evolution and Transformation of Traditional Villages. Journal of Islamic Architecture, 7(4), 595–612. https://doi.org/10.18860/jia.v7i4.21258

Rivaz, M., Shokrollahi, P., Setoodegan, E., & Sharif, F. (2021). Correction to: Exploring the Necessity of Establishing a Doctor of Nursing Practice Program from Experts’ Views: A Qualitative Study. BMC Medical Education, 21(1). https://doi.org/10.1186/s12909-021-02828-z

Sadeghi Moghadam, M. R., Ghasemnia Arabi, N., & Khoshsima, G. (2021). A Review of Case Study Method in Operations Management Research. International Journal of Qualitative Methods, 20. https://doi.org/10.1177/16094069211010088

Samul, J. (2024). Linking Spiritual Leadership with Other Leadership Concepts: A Literature Review of Four Decades. SAGE Open, 14(2). https://doi.org/10.1177/21582440241252402

Sur, E., & Çakır, H. (2024). Digital Service Quality Measurement Model Proposal and Prototype Development. Sustainability (Switzerland), 16(13), 5540. https://doi.org/10.3390/su16135540

Wahib, A. (2025). Optimizing Spiritual Leadership for the Development of Islamic Education in Madrasah. Journal of Educational Management Research, 4(2), 515–525. https://doi.org/10.61987/jemr.v4i2.976

Westover, J. (2024). The Human Element of Organizational Leadership: Why AI Alone Cannot Replace Exceptional People-Centered Leaders. Human Capital Leadership Review, 11(3). https://doi.org/10.70175/hclreview.2020.11.3.9

Downloads

Published

2026-06-20

How to Cite

Sopian, A., Nurdin, D., & Hartini, N. (2026). Spiritual Leadership and Pedagogical Competence: Enhancing the Quality of Student Services in an Islamic Boarding School. Educazione: Journal of Education and Learning, 3(2), 97–107. https://doi.org/10.61987/educazione.v3i2.2312

Issue

Section

Articles